It's all about perspective. Because of my broad experience in User Focused Design I will go into a project and begin to implement my User Focused Process of Discover, Strategy, Design and Execution. Throughout this process I use all my touchpoint expertise as a Business Analyst, Researcher, Tester, Design and Code. While it may appear to be a cold analysis of behavior change, without the profitability of the company, employees suffer in job loss. When the user is happy... everyone is happy.
June 2016 - August 2019
October 2017 - April 2018
CALL IN TRANSITION UX RESEARCHER INTERVIEW
REDESIGN APPROVAL UX RESEARCHER INTERVIEW
EMPLOYEE RELATIONS UX RESEARCHER INTERVIEW
SEE FULL PROJECT CASE STUDY HERE